Business Language and Communication

By Goke Ilesanmi Failure to send the right messages will often result in loss of business, low morale in the workplace or soured friendships. If you are in customer service section, for instance, you need to think about the message you are giving customers. Do you really try to do everything possible or is your […]

By Goke Ilesanmi                                      Last week, we said reported speech is the opposite of direct speech. We stressed that reported speech does not necessarily mean past-tense version of direct speech, as it is possible to have present- as well as past-tense reported speech.     We expatiated that what determines the tense of the reported speech is

By Goke Ilesanmi                                      Reported speech is the opposite of direct speech. Direct speech refers to the original utterance of the first speaker and it is marked off by inverted commas in a written discourse. It may be present or past in tense, depending on what the speaker is talking about. For example, if the speaker

By Goke Ilesanmi                                  Last week, we said there are essentials of good writing that must be applied in speech-writing. We explained that some of these are conciseness, completeness, correctness, clarity and consideration. We added that courtesy, positive language, concreteness and sincerity are also parts of these fundamentals. We said conciseness is about being brief and

By Goke Ilesanmi Last week, we said as a politician, for instance, you need to master the art of effective public speaking and persuasive communication to succeed because you must be able to convince the electorate and even win opposition over during electoral campaigns so that they can vote for you. We added that research

By Goke Ilesanmi      Last week, we said to acquire the required proficiency in public speaking and presentations generally, you must be sincere to yourself by doing the necessary self-auditing for accurate self-awareness and then personal development or learning.     We added that self-awareness is about having a clear perception of your personality, including strengths, weaknesses,

By Goke Ilesanmi      Last week, we said to get your dream job, boost your career or achieve business success, you need the skill of effective communication. We examined four communication skills of speaking, listening, reading and writing. We said speaking is the most potent, most important and most sensitive of the four communication skills

By Goke Ilesanmi It is a truism that to secure your dream job, impress prospective or existing employers, boost your career or achieve business success, you need the employability or general skill of effective communication. Communication is simply defined as the process by which information is shared between two people or organisations, or among individuals,

By Goke Ilesanmi In the first serial published in the January 17, 2022 edition, we said it is necessary for business writing to be handled professionally because when it is done properly, it will enhance corporate image and business. We advised organisations to entrench a corporate culture of effective writing by having a writing style

By Goke Ilesanmi It is necessary for business writing to be handled professionally. This is because when it is done properly, it will enhance corporate image and business among other benefits. But when it is done otherwise, the negative impacts can be massive. Therefore, to entrench a corporate culture of effective writing, organisations need to